GemIntro
3 min read
Five Whys for Production Bugs
Apply Toyota's Five Whys to every P0 incident. Find root causes, not just symptoms.
by Marcus Johnsonin Engineering
The Gem
When a bug hits prod, ask 'why' five times. Why did it fail? Why wasn't it caught? Why wasn't there a test? Why isn't that test mandatory? You'll find systemic issues, not just code fixes.
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